Aged Care Placements
Silver Solutions Package
This option is for those who require only minimum assistance with aged care placement services.
As for both Platinum and Gold Solutions Packages, initially we suggest you and any other relatives you would like to be present, attend a free consultation so we can determine if this option is the most suited to your needs and to explain in detail the full extent of the services provided within the Silver Solutions Package.
In order for you and your relatives to make an informed choice regarding the best home to meet your requirements, we prepare detailed reports on 3 aged care hostels or nursing homes (subject to availability) of your choice within the suburbs you select.
We are only prepared to issue reports on those hostels and nursing homes which meet all of the 44 required accreditation outcomes through The Aged Care Standards and Accreditation Agency. If you are unsure of what that involves we will explain more fully to you at the initial consultation.
This package provides you with email and telephone support on a weekly basis for the first 3 months from the date of the initial consultation to answer any questions you may have on what is being done to achieve accommodation at the home of your choice. Please remember that the better homes frequently do not have immediate vacancies and it may be necessary to have your name placed on a waiting list. However as part of this package we will liaise with the home on a weekly basis to ensure that you are not overlooked and that every effort is made to get you accommodation as soon as practicable.
Once you have decided on the hostels or nursing homes that are of interest to you, we will arrange for you to inspect them at a time convenient to you. If you wish us to be present at these inspections there will be an additional charge. All costs associated with travelling to and from these facilities will be your responsibility.
To keep you up to date with our progress on your requirements we will hold fortnightly meetings with you and any relatives you wish to be present, for the first month and then monthly for the subsequent two months.
We will assist with completion of all required government documentation prior to your entry to the home of your choice.
We will accompany you on the day you enter the home to ensure the transition is as smooth and trouble free as possible.
Once you have entered the home of your choice we will liaise with the management of the home and yourself if necessary for the first 7 days to ensure that no problems or questions remain unresolved or unanswered. In this respect we will be available to attend to your telephone and email requests during this time.
To help you settle in and feel at home at the home of your choice we are happy to visit you on a monthly basis for the first three months of your stay if you so request.